WELCOME BACK, FACULTY & STAFF!

Choose Wolverine-WiFi in your device's wireless configuration. That's it! If you would like more detailed information, check out the UVU Service Center's knowledge article about how to connect to wolverine wifi.

UVU provides access to the software and apps you will use in your education and work. Depending on your role, the following software is made available for your use on work and personal devices.

Canvas

Enhance your learning experience with the intuitive Canvas app. Access course content, assignments, and stay updated with push notifications. 

• Canvas on the web
• Canvas for IOS
• Canvas for Android

Microsoft 365 (Office)

Use these links to download our recommended Microsoft 365 apps (including Outlook, Excel, Powerpoint, and more).

• MS 365 Apps on the Web
• MS 365 Apps on IOS
• MS 365 Apps on Android

If you have any questions about these or other apps, please reach out to the Enterprise Service Desk.

Microsoft Teams

Microsoft Teams is a workspace for real-time collaboration and communication, meetings, file and app sharing, and more. You can use it to communicate with faculty, staff, and other students. There are several different ways to get MS Teams.

• Visit UVU's software page for more information:
  • MS Teams for Faculty & Staff
• Download MS Teams on the Web
• Download MS Teams on IOS
• Download MS Teams on Android

Visit  Student Resources Site to see guides about using Teams from The Office of Teaching and Learning.

Microsoft OneDrive

Microsoft OneDrive is UVU's cloud storage solution. With it, you can store your files safely and access them across all your devices. There are several ways to get MS OneDrive.

• Visit UVU's software page for more information:
  • MS OneDrive for Faculty & Staff
• Download MS OneDrive from the Web
• Download MS OneDrive for IOS

• Download MS OneDrive for Android

Here's an article about using MS OneDrive with Canvas for assignments.

Microsoft Authenticator

Protect your accounts with the MS Authenticator app. Enable multi-factor authentication for added security. 

• MS Authenticator for IOS
• MS Authenticator for Android

If you have any questions about these or other apps, please reach out to the Enterprise Service Desk.

Adobe Creative Cloud

Free access for current employees! Request an Adobe Creative Cloud license and use Adobe's professional creative tools including Photoshop, Illustrator, InDesign, and so many more!

• Adobe Creative Cloud

Need to request a new software title? It's easy! Just follow these steps:

1. Visit the Request or Purchase Software page. It has everything you need to know about requesting a software title.
2. Check the Software Catalog. We may already have access to the software title you want, or we may have access to similar titles.
3. If you need to request software, read the UVU Software Approval Process Outline. This will give you a step-by-step overview of the software approval process. Even if a software has already been approved, your area's use case will still need approval for each purchase. 
4. To get started on requesting new software, visit Wolverine Marketplace.

If you have any questions about this process or need assistance, please contact the Enterprise Service Desk.

With the new school year approaching, the office of IT Asset Management is experiencing an overwhelming demand for devices. Unfortunately, industry-wide price increases, shipping delays, and a staffing shortage are posing challenges. To help us schedule shipments of your equipment with our vendors, we urge you to place your order promptly. Please consult with your area techs to ensure you get the right equipment for your needs. We are working tirelessly to meet the demand, but delays may occur. Your immediate action will help us serve you better and improve your chances of receiving your equipment as soon as possible.

For Windows/Lenovo devices: 

To help combat these delays we have introduced a new ordering process though our partners at B&H. This process was made to streamline standardized Windows/Lenovo purchases for you, standardized order shipments will be on average 5-10 business days depending on volume. Please use this link for instructions on how to place and order on Wolverine Marketplace. Reach out to the ITAM team if you have any questions or feedback on ordering Windows/Lenovo devices.

For Apple devices (Macbooks, Macs, iPads, etc): 

The UVU Campus Store oversees all orders and fulfillments for all Apple devices (Macs, Macbooks, iPads, etc). You may place an order via the UVU Campus Store punchout within Wolverine Marketplace. Reach out to the UVU Campus Store with questions on ordering an Apple device.

If you have Apple devices (MacBook, iMac, iPad, etc.) that you are sending to Surplus, please ensure you remove your AppleID or your department AppleID from the device before handing it over. If you don’t, the device remains locked to your AppleID account, making it difficult to securely wipe data and surplus. Your area technician will know how to do this, or you can contact ITAM for assistance. 

For questions or concerns related to purchasing hardware, IT asset inventory, software, etc. Use this link to submit a request to the ITAM team via Jira. (Make sure you are logged in with your [email protected] account.)

When technology hiccups strike, you don't have to be left in the dark. The UVU StatusPage is here to shed light on the status of outages and technical troubles. It's a real-time window into the world of scheduled and unscheduled outages. We keep you in the loop with timely updates and transparent information so that you can plan, adjust, and stay ahead.  To help you stay informed, we recommend subscribing to the StatusPage. Visit the UVU StatusPage any time of day or night to stay connected, informed, and empowered. 

OneDrive and SharePoint are UVU's official cloud file storage solutions. We recommend utilizing the following resources:

• The Office of Teaching and Learning: The Office of Teaching and Learning offers training resources to support your understanding and proficiency with OneDrive and SharePoint.
• Configuration Guidance: Take the time to properly configure your software to ensure consistent behavior and access to the full range of features. If you encounter any inconsistencies or incomplete feature sets, please contact the Enterprise Service Desk for assistance.

We are confident that OneDrive and SharePoint will enhance your productivity and collaboration within the UVU community. Should you require assistance or have any questions, please don't hesitate to reach out to the Enterprise Service Desk.

Why We Use the Microsoft Ecosystem

In order to minimize our software footprint and maximize our technology, we chose the Microsoft ecosystem. In doing so, we benefit from access to tools like Office 365, Outlook, Teams, Data Loss Prevention (DLP), two-factor authentication, file sharing with OneDrive and SharePoint, and more.

Is Your Data Secure?

Yes. Microsoft's education agreement with UVU prohibits data mining, ensuring your information remains private. No AI scanning/sharing occurs.

Administrative Access

System administrators have access to all information within their systems/applications. This access is necessary to maintain systems/applications and troubleshoot errors, ensuring functionality and security. 

Data Sharing Policies

Dx policies on sharing data are strict, especially regarding business access to users' OneDrive documents. Data sharing is rare and highly controlled, requiring extensive approval and oversight. No data is shared without first undergoing a rigorous authorization process that involves representatives from Dx, People and Culture, the Office of General Council, and others. 

Personal Devices

UVU does not have access to your personal devices and cannot manage or control the device. We can only monitor UVU-managed apps. As a standard procedure, when an individual is no longer affiliated with UVU, they will lose access to all university data and communications provided by UVU.  

Balancing Work and Personal Use on UVU Devices 

While you can use UVU devices for personal use, remember that UVU policies apply to the data (e.g., the Freedom of Information Act). The only method to truly separate work data and personal data is to use separate devices. 

Emerging Threats and Security Measures

• Text Message Fraud: Fraud and phishing attacks via text messaging are alarmingly common. Do not share sensitive information over text messages. 
• Two-Factor Authentication (2FA) Safety: Use authenticator apps like Microsoft Authenticator or hardware tokens for 2FA. Never share 2FA codes. Microsoft, UVU, and most other organizations will never ask for your password or 2FA codes. 
• Impersonation Awareness: Take the time to verify the legitimacy of messages, especially when they involve sensitive actions or information. Do not share codes or personal details through text messages, especially if the sender warns of urgent consequences like account deletion. If you ever feel unsure about a message, please call the UVU Enterprise Service Desk for assistance. 
• Incident Reporting: Report any suspicious texts or phishing attempts immediately.

If you have any questions or concerns about the information provided in this briefing, please do not hesitate to contact our IT security team. Together, we can safeguard our organization's digital assets and protect our employees from potential harm.

Requests should follow one of the two processes listed below.

For Assistance on Immediate Needs:

You can visit the Enterprise Service Desk site or call (801) 863-8888. The Service Desk's walk-in location can be found in the LA first-floor hallway should you need in-person assistance.

For New Projects or Initiatives:

To request a new project or initiative, faculty and staff should contact their supervisor. Division leaders and Dx partnership directors prioritize requests and initiatives that have been escalated through supervisors.

File Storage Quotas Coming Fall 2026

Most UVU employees won’t need to do a thing. But there’s a storage change coming that everyone should know about — particularly if you manage departmental files or a budget. Here’s what’s happening and what you may need to do.

UVU AI Gateway

All UVU employees will have access to the UVU AI Gateway – a free, secure platform for approved AI tools that requires no installation and is designed for responsible, effective use at work. Learn more about the UVU AI Gateway’s features.

Admin By Request

Introducing Admin By Request, UVU's new endpoint privilege management solution, replacing standing local administrator rights with a streamlined, on-demand access model.

Digital Accessiblity Pro Tips

Accessible content ensures everyone, including people with disabilities, can fully engage with your materials. To help you make that happen, learn more about how to make more accessible web pages, documents, or audio and video.

Welcome back to campus! The Audio-Visual Services and Engineering (AVSE) team is here to help you navigate and maximize the teaching technology in your classroom. 

Need Immediate Support? 

If you experience any issues or need on-site assistance, reach out right away: 

• Phone (Fastest response): (801) 863-1111 

• Email: [email protected] 

Key Steps for a Smooth Start 

1. Test Before Day One: Visit your assigned classroom early. Connect your devices, test your presentation, and confirm needed functionality.
2. Report Issues Promptly: If a system acts up, call (801) 863-1111 immediately so we can send support or resolve it remotely.
3. Request Training: AVSE offers 1-on-1 on-site training, phone guidance, and in-person troubleshooting upon request. 

 How to Use the Touch Panel & Displays 

1. Logging In

   • Log into the classroom touch panel using one of two methods: 

     • Option A: Enter your standard UVID and password directly on the panel. 
     • Option B: Tap your YubiKey and enter your PIN (available via the Office of Teaching and Learning). 
2. Selecting Your Display Source 

Use the bottom ribbon of the touch panel to select between three sources: 

Source	Description & Setup Steps
Room PC	Select Room Personal Computer (PC) on the panel.  • Login: Use [email protected] and your password.  • Display Settings: Press Win + P on the keyboard to choose Clone (mirror screens) or Extend (dual displays).  • Troubleshooting: If no display appears, check the computer in the rack beneath the podium. Ensure the power button shows a green light.
HDMI	Connect your personal laptop using the provided HDMI/USB-C cable, then select HDMI on the panel.  • Tip: Press Win + P (Windows) or Cmd + Brightness Down (Mac) to toggle display modes on your laptop.
AirMedia (Wireless)	Select AirMedia on the touch panel to wirelessly project your laptop, tablet, or student devices. Follow the on-screen instructions to connect.

Class Recordings & Remote Teaching 

• Automated Lecture Capture: Most UVU classrooms record automatically. Access your class recordings in Canvas under the Course Media tab. 

• Microsoft Teams Integration: Use Teams for live streaming or ad-hoc recording. If you encounter Teams- audio, or video issues, call us at (801) 863-1111. 

What’s Coming Next? 

We are actively updating classroom technology based on your feedback. Keep an eye out for upcoming feature rollouts: 

• Personalized Room Profiles: Touch panels that remember your default settings and boot up automatically to your preferences. 

• AI Troubleshooting: Smart self-service tools on the panel to resolve minor technical glitches instantly. 

• Microsoft Teams help channel: Classroom support via a Microsoft Teams support channel.  

• Seamless Teams Booking: Direct scheduling and room invitations integrated within Microsoft Teams. 

• Upgraded Wireless HDMI: Enhanced wireless screen sharing for Mac and PC devices. 

• Local Scheduling Panels: Exterior door panels to easily reserve space for study sessions and meetings. 

 

Ask Wilson is UVU’s AI-powered virtual assistant. It’s designed to help students navigate university systems by answering questions and guiding them to the right resources, 24/7. Think of it as a scalable support layer that eases pressure on advising, student services, and IT — while delivering timely help to students when they need it most. We would love to have your canvas class in Ask Wilson this semester. Reach out to [email protected].

How it helps faculty and staff:

• Reduces repeat questions about registration, deadlines, and campus logistics
• Supports students during off-hours, freeing up your inbox
• Makes university information more accessible and consistent
• Can be updated with new content to reflect department-specific needs

 

Are you looking to enhance your academic presence and reach a wider audience? You can request a new faculty site! See the Hosted Faculty Sites page for more information.

Having your own dedicated web page can be a game-changer. Showcase your expertise, research accomplishments, and teaching prowess to students and colleagues. Your faculty web page can serve as a professional platform to display your publications, ongoing projects, and scholarly work, opening up exciting collaboration and networking opportunities. Interact more efficiently with your students by providing access to course materials, syllabi, and office hours information, making their learning experience even more enriching. Take charge of your online identity, highlight your unique teaching methodologies, and elevate your academic reputation with your own faculty web page!