WELCOME TO WOLVERINE WEEK!

Choose Wolverine-WiFi in your device's wireless configuration. That's it! If you would like more detailed information, check out the UVU Service Center's knowledge article about how to connect to wolverine wifi.

Ask Wilson is your 24/7 digital assistant — like a smart chatbot built to help you get answers fast. Whether you’re trying to figure out how to register for classes, where to find your financial aid info, or what time the library closes, Ask Wilson is there to help on UVU's website. It will also be available in select classes where it's always available, even when offices are closed, and it gives you instant, personalized support.

How it helps you:

• Find the info you need without digging through websites
• Get help any time — late at night, weekends, or between classes
• Ask follow-up questions and get real-time answers
• Save time and avoid waiting in line or on hold

Be sure to get the UVU Student App from your device's app store. You'll be glad you did!

• Apple App Store: Download the UVU Student App 
• Google Play Store: Download the UVU Student App 

Visit our mobile website to learn more about the UVU Student Mobile App.

• UVU student accounts are created automatically when you are admitted to UVU.
• Access to labs, along with course specific software and other technology resources are provided only while you are enrolled in classes that require them.
• Your account will be removed after you graduate or if you haven't enrolled in classes within the previous seven semesters.

To learn about accessing your textbooks, we recommend checking out Wolverine Access on the UVU Store.

Canvas Tour

Enroll in this short, self-paced course to learn how to use Canvas most effectively in your courses.

• Canvas Tour Course Enrollment

*Make sure to use this link exactly as is; i.e., DON'T click the link and then copy the URL from the window that opens

LinkedIn Learning

Free access for currently-enrolled students! Learn Business, Creative, and Tech Skills With Online Video Tutorials. Start Today!

• LinkedIn Learning

UVU provides access to the software and apps you will use in your education and work. Depending on your role, the following software is made available for your use on work and personal devices.

Canvas

Enhance your learning experience with the intuitive Canvas app. Access course content, assignments, and stay updated with push notifications. 

• Canvas on the web
• Canvas for IOS
• Canvas for Android

Microsoft 365 (Office)

Use these links to download our recommended Microsoft 365 apps (including Outlook, Excel, Powerpoint, and more).

• MS 365 Apps on the Web
• MS 365 Apps on IOS
• MS 365 Apps on Android

If you have any questions about these or other apps, please reach out to the Enterprise Service Desk.

MS Teams

Microsoft Teams is a workspace for real-time collaboration and communication, meetings, file and app sharing, and more. You can use it to communicate with faculty, staff, and other students. There are several different ways to get MS Teams.

• Visit UVU's software page for more information:
• MS Teams for Students

• Download MS Teams on the Web
• Download MS Teams on IOS
• Download MS Teams on Android

Visit  Student Resources Site to see guides about using Teams from The Office of Teaching and Learning.

MS OneDrive

Microsoft OneDrive is UVU's cloud storage solution. With it, you can store your files safely and access them across all your devices. There are several ways to get MS OneDrive.

• Visit UVU's software page for more information:
• MS OneDrive for Students
• MS OneDrive for Faculty & Staff
• Download MS OneDrive from the Web
• Download MS OneDrive for IOS

• Download MS OneDrive for Android

Here's an article about using MS OneDrive with Canvas for assignments.

Microsoft Authenticator

Protect your accounts with the MS Authenticator app. Enable multi-factor authentication for added security. 

• MS Authenticator for IOS
• MS Authenticator for Android

If you have any questions about these or other apps, please reach out to the Enterprise Service Desk.

Adobe Creative Cloud

Free access for currently-enrolled students! Request an Adobe Creative Cloud license and use Adobe's professional creative tools including Photoshop, Illustrator, InDesign, and so many more!

• Adobe Creative Cloud

Within the UVU community, misunderstandings and disagreements that need resolution are bound to happen. The UVU Ombuds are familiar with campus policies as well as students' rights and responsibilities. They can give guidance to students. They are confidential, informal, neutral, impartial, and independent. Common conflicts they can help resolve include: 

• Grade disputes
• Student/faculty disagreements
• Policy issues and rights violations
• Roommate/landlord conflicts
• Other personal concerns

Have questions about Financial Aid? Start Here: Financial Aid Website

Videos and other resources are available to answer most of your questions.

Student Health Services has a staff united in the goal of serving students in a caring and competent manner. They have low cost services for UVU students in the areas of medical and psychiatric care, mental health services, learning disability assessment services, and crisis services. They offer life and health enhancing services that increase safety, productivity, and life experience of the individual and the campus. See Student Health Website for more information.

When technology hiccups strike, you don't have to be left in the dark. The UVU StatusPage is here to shed light on the status of outages and technical troubles. It's a real-time window into the world of scheduled and unscheduled outages. We keep you in the loop with timely updates and transparent information so that you can plan, adjust, and stay ahead. To help you stay informed, we recommend subscribing to the Status Page. Visit the UVU StatusPage any time of day or night to stay connected, informed, and empowered. 

Is Your Data Secure in UVU's hands?

Yes. Microsoft's education agreement with UVU prohibits data mining, ensuring your information remains private. No AI scanning/sharing occurs.

UVU does not have access to your personal devices and cannot manage or control the device. We can only monitor UVU-managed systems/applications. This administrator access is necessary to maintain systems/applications and troubleshoot errors, ensuring functionality and security.  

Using UVU Devices for Personal use

Students are welcome to use UVU devices for personal use as long as they abide by UVU policies. 

Be on the alert for fraud (a.k.a, phishing) in the form of text messages, emails, and other communications. Use the following precautions: 

• Verify the legitimacy of messages, especially when they involve sensitive actions or information. If the sender warns of urgent consequences like account deletion, be suspicious.
• Do not share sensitive information (passwords, two-factor authentication codes, identity or financial information, etc.) over text messages, emails, or other communications. 
• Use authenticator apps or hardware tokens for two-factor authentication (2FA). 
• Never share two-factor authentication codes. Microsoft, UVU, and most other organizations will never ask for your password or 2FA codes. 
• Be wary of unsolicited messages offering part-time jobs, research positions, or other work opportunities. Scammers often impersonate UVU faculty to trick students into these schemes. Don't respond, don't share your personal information, and don't click any links. Instead, verify the offer in person or through a known UVU contact before doing anything else.

If you ever feel suspicious or unsure about a message, please call the Enterprise Service Desk for assistance. 

Report any suspicious texts or phishing attempts to the Enterprise Service Desk immediately. 

Enterprise Service Desk

You can visit the Enterprise Service Desk site or call (801) 863-8888. The Service Desk's walk-in location can be found in the LA first-floor hallway should you need in-person assistance.

The UVU Tech Bench

The UVU Tech Bench is available on campus to help students, faculty, and staff with their personal computing devices. The UVU Tech Bench provides low cost services for solutions to viruses, software installs, hardware diagnostics and upgrades as well as repairs. We can also help with some forms of data backup, data recovery, and migration.  

The Tech Bench is located in LA-003G and is open from 10 AM – 3:30 PM and you can request an appointment at: https://calendly.com/uvu-techbench. You can also see our Tech Bench site at: https://www.uvu.edu/euts/tech_bench/  

Need help finding your way around campus? Schedule a campus tour today, or view the campus map.

OneDrive and SharePoint are UVU's official cloud file storage solutions. We recommend utilizing the following resources:

• The Office of Teaching and Learning: The Office of Teaching and Learning offers training resources to support your understanding and proficiency with OneDrive and SharePoint.
• Configuration Guidance: Take the time to properly configure your software to ensure consistent behavior and access to the full range of features. If you encounter any inconsistencies or incomplete feature sets, please contact the Enterprise Service Desk for assistance.

We are confident that OneDrive and SharePoint will enhance your productivity and collaboration within the UVU community. Should you require assistance or have any questions, please don't hesitate to reach out to the Enterprise Service Desk.