Get Learning

For your first taste of the Skills platform, try out the Pluralsight Learner: Getting Started course. The course only takes a few minutes and it gives you a guided tour of some of the most useful features in Pluralsight.

Here are a few helpful features you can use to get around on the Skills video player:

Image of the Pluralsight video player menu

  1. You can skip ahead or backward 10 seconds at a time.
  2. Most courses support closed captions (subtitles).
  3. You can speed up or slow down the course playback.
  4. From the Settings cogwheel, you can adjust the video playback quality, translate captions into a different language, and also give feedback on the course.

Troubleshooting

What if I see an error when trying to view a course?

If you see “Start course” or “Resume course” on the course’s table of contents page, but receive an error when trying to watch the course, please reach out to . In your email, please include the title of the course you’re having trouble watching as well as any error messages you see.

If you have watched content before and are just now seeing an issue, please refresh your browser and see if the issue persists. If the issue persists, please try our Advanced Troubleshooting below.

If you have never played a video on Pluralsight Skills, make sure you are using a recommended browser without any active extensions or add-ons on your browser. Some browser extensions interfere with video playback. If you don’t see any improvement, please try another recommended browser.

Tip: You should have a minimum of 2 mbps available to you for watching Pluralsight Skills videos to avoid buffering. If you have less, we recommend using the Pluralsight offline player.

For help with our Mobile or Offline player, please see our mobile and offline player help article.

Advanced troubleshooting

If you’ve having trouble with Pluralsight Skills and haven’t been able to resolve your issue, you can try some advanced troubleshooting using your browser’s diagnostic tool and send the results to .

To run your browser’s diagnostic tool:

  1. Open our video player in your desktop browser, then open your browser’s diagnostic tools (CMD-OPTION-I on Mac or F12)
  2. Go to the console tab, then reload or refresh the page.
  3. Take a screenshot of any errors that show up under the console tab.
  4. Navigate to the network tab, refresh again to get the network tab to populate, and take another screenshot.
  5. Please email us at with those screenshots and information, and we can look into this further for you.