Policy and Standards

EIT Accessibility Policy

Utah Valley University’s mission is to provide access to higher education through a variety of modalities, including the use of technology. Given the institution's focus in inclusion, this access must extend to everyone, including individuals with disabilities. As educational technologies evolve, from websites to distance education, UVU seeks to provide equal access to all university programs, services, and activities provided through electronic and information technology (EIT).

Policy 452

EIT Accessibility Standards

The following standards establish accessibility requirements necessary to meet these goals. In our mission to provide accessible EIT across campus, UVU will align with the recommendations in  Section 508 of the Rehabilitation Act of 1973 (as revised). We therefore strive to meet the standards and guidelines outlined in the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA, for all electronic information and technology (EIT). For all non-web-based EIT (software, desktop/mobile applications, documents), UVU will follow the Guidance on Applying WCAG 2.0 to Non-Web Information and Communications Technology (WCAG2ICT), Level AA. Additional guidance on specific types of EIT can be found below.

Video Captioning GUIDELINES at UVU

Utah Valley University promotes machine video captioning as a best practice for all video production and/or distribution. Captioning video content is essential to inclusive programs and student success. Captions provide a text alternative to audio allowing viewers greater access to content and improved overall comprehension by mitigating miscommunication which may arise from:

  • Viewer's hearing ability
  • Speaker's accent
  • Sound quality
  • Background noise
  • Viewer's primary language
  • Complex topics or vocabulary

When using machine captioning for video content, it is important to take a moment to check the following:

  • Is the video copyright protected?
  • Caption quality
    • Are the captions clear and understandable to the average person? (There can be some minor errors)
    • If the captions are incoherent or hard to understand, human captioning should be considered.

Captioning Resources

If machine captioning is sufficient for the video content, there are a number of tools and resources on campus to support university faculty and staff in captioning videos.

Please contact the appropriate department below to request captioning assistance.

Captioning Videos for UVU Websites

Web and Mobile

Kameron Black

[email protected]



Captioning Videos for Online Courses

Office of Teaching and Learning

Paul Furner

[email protected]




Captioning Videos on Request from Individuals with Disabilities

Deaf/Hard of Hearing Student Services

Katie Poole

[email protected]


People and Culture Accommodations Coordinator


[email protected]


Accessible Document Standards

Utah Valley University promotes accessible document authoring as a best practice for all documents (Word, Excel, Powerpoint, PDF) used on campus. Producing accessible documents is essential to inclusive programs and student success. Accessible documents provide greater access to content and improved overall comprehension by allowing accessible use and navigation with assistive technologies such as:

  • Speech Recognition
  • Text-to-Speech
  • Screen Magnification
  • Braille Display/Braille Embosser
  • Screen readers
  • And others

For assistance with accessible documents contact:

Accessible Documents in Online Courses:

Office of Teaching and Learning

Bert McClain

[email protected]

All Other Accessible Documents:

Accessible Technology Center

[email protected] 

or submit a request using the button below

Request a Document Accessibility Review