Ticketing and Front of House Services Requirements
(For All External Clients)
Front of House (FOH) Services are required for:
- All events held in the Ragan Theater, OR
- Any event for which the Major Event Assessment Committee (MEAC) requires ticketing or Front of House support
Included Front of House Services
- Event ticket setup
- Ticket sales
- Ticket scanning
- Troubleshooting
- Ushering
Event Timing
- Staff arrive 45 minutes before doors open
- Staff remain 30 minutes after the end of the show to clear and clean the Ragan Theater
Flat Fee
Please note:
Security and Crowd Management are not included in Front of House Services.
Per Ticket Fees
(Applied to the ticket price or included as part of the ticket price)
- $0.95 per ticket sold
- 7.45% tax (if applicable)
- 3.5% + $0.10 credit card processing fee
Event coordinators may choose to include these fees in the ticket price or add them separately.
COMP Ticket Policy
- COMP tickets are free as long as fewer than 50% of total seats are comped.
- If more than 50% of seats are issued as COMP tickets, then a fee of $0.95 per ticket will apply to all comped tickets.
Event Activation Timeline
Your event will be ready to go live within one week of receiving a completed Ticket Setup and Front of House Request Form.
