Bus/Transit

UTA Bus Pass Requirements

UVU students, as well as current faculty and staff, are eligible to receive free UTA passes with their UVU ID Card. Students must be registered for a minimum of 1 credit hour for the current semester to be eligible for the free pass. If classes are dropped, the UTA pass will be deactivated.

Transit Pass Uses

Automatic activation for the transit pass begins 5 days before the active semester and will stop working the day after the end of the semester if you are not registered for classes for the next term. The pass is for the cardholder only and cannot be used by another person. If a replacement is needed for lost or stolen cards, the patron must purchase a new UVID for $20. Students, Faculty, or Staff with a OneCard or UCCU PlusCard that does not have prior door access may need to bring it to Campus Connection for UTA activation. It will take approximately 48 hours before the pass is working.

Passes allow the use of:


All UTA Buses


TRAX


FrontRunner


UVX Line in
Orem and Provo

Passes do not allow the use of:


UTA Ski Bus


Paratransit


PC-SLC Connect

Dependent Passes

UVU students and emploees can request a Dependent ID Card for their spouse or children under the age of 24. These cards allow dependents to access UTA Transit and select campus services.

How to Request a Dependent Card

  1. Complete the Dependent Registration Form
  2. Email a headshot photo of the Dependent to [email protected]

    • Dependent photo file name must include Dependent name and UVU Sponsor ID number.
    • Email should include UVU Sponsor (Student or Employee) ID number and Dependent name and age.
  3. Receive the card

Dependent Registration Form

Map of UVU
SC

Campus Connection

SC 106f

Office Hours

M-Th: 8 A.M. – 8 P.M.

Fri: 8 A.M. – 5 P.M.

Sat: 9 A.M. – 2 P.M.

Note: Please avoid visiting between 8 A.M. – 4 P.M. during the first week of school due to high student traffic.

Concurrent Enrollment Instructor, Institute, Affiliate and Affiliate Dependent UTA Bus Pass Photo Submission

Due to ongoing issues with online photo submissions, Affiliate and Affiliate Dependent photos must be emailed directly to Campus Connection for processing. Please email photos to: [email protected]

Photo Requirements ○ Color photo taken within the last year ○ Clear, front-facing view of the face ○ Plain or non-distracting background ○ No hats or sunglasses Identification Verification Affiliates will be required to present a valid photo ID during card pickup as part of the identity verification process.

Required Information

Please include the following in your email:

  • Affiliate or Affiliate Dependent full name
  • Affiliated department or organization (if applicable)
  • The Affiliate’s UVU ID (UVID) number
  • A photo of the Affiliate or Affiliate Dependent
  • The photo file name must include the individual’s name and the Affiliate’s UVID number
  • Example: John_Smith_10000000.jpg

Photo Requirements

  • Color photo taken within the last year
  • Clear, front-facing view of the face
  • Plain or non-distracting background
  • No hats or sunglasses

Identification Verification

Affiliates will be required to present a valid photo ID during card pickup as part of the identify verification process.

This temporary process will remain in place until a more reliable online submission option is available. For questions, please contact Campus Connection at [email protected].

UTA On-Demand with Your UVU Ed Pass

Did you know that your UVU Ed Pass can be used for more than just regular bus and train service? Eligible UVU students, faculty, and staff can also take advantage of UTA On-Demand, a rideshare-style transit service that provides convenient transportation within designated service areas.

Getting Started:

  1. Visit Campus Connection to obtain your UTA On-Demand account information.
  2. Download the UTA On Demand app from the Apple App Store or Google Play Store.
  3. Create your account and enter the information provided by Campus Connection.
  4. Request rides directly through the app within participating service areas.

Available Service Areas Include:

  • Provo
  • Lehi
  • Alpine
  • Saratoga Springs
  • Eagle Mountain
  • Bluffdale
  • Herriman
  • Riverton

Why Use UTA On-Demand?

  • Convenient, app-based transportation
  • Connect to campus, transit stations, work, shopping, and other destinations
  • Included as part of your UVU transit benefits

Need Your UTA On-Demand Information? Students, faculty, and staff can visit Campus Connection for assistance obtaining the information needed to set up their UTA On-Demand account.

Questions? Campus Connection can help with eligibility and account setup information. For app functionality or ride-related issues, please contact UTA directly.

UTA On-Demand is available within designated service zones and is subject to UTA service availability.

How to Ride UTA

Planning

Start by planning your trip at rideuta.com. Select your start and end points to receive your personal itinerary. You can also find schedules, operating hours, maps, stations, and track your bus or train.

Bicycles

Riders on the Utah Valley Express may stand with their bikes on the accordion section of the bus. Bikes may also be hooked on vertical racks on the bus. Please walk bicycles while on platforms.

Tap On, Tap Off

To ride, tap your UVU ID card against the card reader at the station. After the green light flashes, you’re clear to board. Remember to tap your ID against the card reader at your destination to tap off.

Accessibility

All UVX buses are level with station platforms for wheelchair accessibility and provide means for patrons to secure wheelchairs.

Riding

Enter and exit the bus through the second or third set of doors. Riders do not need to request stops with the pull cord. The UVX stops at each station every time.

Deaf and Hard of Hearing

Telephone communication for deaf or hard-of-hearing riders is available by dialing 711.

UVU Transit Pass Issues

If you are having problems with UTA access, please fill out our Transit Pass Issues form. By providing your UVID number, route number, direction of travel, date and time of travel, along with the bus serial number and the operator name (if possible) enables us to help UTA and UVU resolve any issues with passes.

Transit Pass Issues
A UVX bus taking a right turn.

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