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Process Improvement and Operations CA, Certificate of Proficiency


The Utah Leads CP in Process Improvement and Operations CA is aimed at producing career-enhanced graduates in operations management to meet the growing demand for employees with this skill set. Students can enhance their careers through a program of study consisting not only of a theoretical base in making good business operating decisions, but the program also takes a hands-on, practical approach to learning. Practical knowledge is gained by not only offering, but requiring, each graduate to sit for a professional industry certification exam in lean management, as well as other applicable, hands-on projects with industry partners applying skills and tools learned throughout their coursework. Further, students will benefit from UVU’s program connection with industry leaders who advise program directors regarding course offerings and course content that is most valuable on the job market. Students will also be provided multiple opportunities to interact and network with industry partners on in-class projects and in-class guest speakers. Students will gain knowledge in core topics such as analytics for business decisions, business decision optimization, supply chain management, process improvement tools and methodologies, and quality management tools and techniques (lean, six sigma, theory of constraints, etc.). Graduates will be prepared to enter the job market as operations professionals in a variety of industries such as technology, healthcare, supply chain, manufacturing, distribution, and logistics.

Total Program Credits: 9

Discipline Core Requirements: 9 Credits
  MGMT 3450 Operations Management 3
  MGMT 3070 Total Quality Management 3
  MGMT 3470 Lean Management Systems 3

Graduation Requirements:

  1. All credits must be taken at UVU.
  2. No grade lower than a “C-“ in any of the program courses.
  3. Minimum GPA of 2.5.

Graduation Plan

This graduation plan is a sample plan and is intended to be a guide. Your specific plan may differ based on your Math and English placement and/or transfer credits applied. You are encouraged to meet with an advisor and set up an individualized graduation plan in Wolverine Track.

Semester 1 Course Title Credit Hours
MGMT 3450 Operations Management 3
MGMT 3070 Total Quality Management 3
MGMT 3470 Lean Management Systems 3
  Semester total: 9
  Degree total: 9


Strategic Management and Operations

The Strategic Management department is in the Woodbury School of Business. To find the most up-to-date information, including Program Learning Outcomes for degree programs offered by the Strategic Management department, visit their website.

Strategic Management department

Program Details

Program Learning Outcomes
  1. Exhibit quantitative reasoning skills in the application to a variety operations problem.
  2. Understand, conduct, and present (in both written and oral formats) quantitative business solutions.
  3. Apply a variety of forecasting, optimization, and other mathematical and statistical tools to a number of business problems.
  4. Approach, synthesize, and analyze operations problems using quantitative and qualitative techniques, and state-of-the-art software packages.
  5. Understand operations issues affecting businesses locally, nationally, and internationally.
  6. Understand systems and process thinking and reasoning as they approach operations issues and/or face ethical dilemmas in their schoolwork and future careers.
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