Crisis Services

In Case of Emergency

Call one of the following:

  • The SafeUT app is available to download for free at either the Apple App Store or Google Play
  • Call the toll-free, 24-hour national Suicide & Crisis Lifeline at 9-8-8 to be connected to a trained counselor at a suicide crisis center nearest you
  • Visit the national Lifeline Chat
  • Dial 9-1-1 and ask the police for assistance
  • Call the UVU Police at 801-863-5555
  • Take yourself to your nearest hospital emergency room
  • Text "START" to 741-741 to connect with a counselor at Crisis Text Line
  • Call the Trans Lifeline's Hotline at 877-565-8860, which is a peer support phone service run by trans people for trans and questioning individuals
  • Call the Trevor Project (LGBTQ friendly) at 1-866-488-7386 or visit their online chat/text

If you are a current term registered UVU Student:

Call for an appointment at UVU Student Health Services (801-863-8876, M-F 8am-5pm). If you are currently in a suicide crisis, notify the person answering the phone that this is an emergency for priority scheduling.

More Information About Crisis services

Office Hours
and Location

UVU Student Health Services Office Hours and Location:
Monday-Thursday 8-6, Friday 8-5
Sorensen Center, SC 221

Medical Services Hours:
Monday-Thursday 9-6, Friday 9-4

Psychiatric Services Hours:
Monday-Thursday 9-3

Mental Health Services Hours:
Monday-Friday 8-5 

Learning Disability Assessment Services Hours:
Monday-Friday 8-5 

Crisis Services Hours:
Monday-Friday 8-4:15

After Hours Crisis:
Call the National Suicide & Crisis Lifeline at 9-8-8, or
Text "START" to 741-741 to connect with a counselor at Crisis Text Line

SHS Diversity and Inclusion Statement

At Student Health Services, we are committed to the culturally responsive and inclusive care of all our UVU students and developing the multicultural capacities of its staff. We value and appreciate the diversity of the students, staff, and faculty here at UVU and the inherent strengths of all of our intersecting identities.  We recognize that various forms of discrimination based on race, sex, gender, sexual orientation, ability, age, class, religion, size, and other forms of identity contribute to our students’ medical, psychological, and relational difficulties.  We further recognize that multiple levels and forms of discrimination often keep these populations from receiving competent medical and psychological care. 

In response, we at Student Health Services are committed to:

  • actively working to create a culturally sensitive and aware environment for all our students to explore and understand all facets of their identity.
  • continuously educating ourselves through formal monthly training on current societal and diversity topics so that we can provide culturally competent medical and psychological care for all our students.
  • continually developing and creating outreach media and activities to better support our underserved populations on campus and build community connections.
  • inviting and collaborating with other departments at UVU to create a more socially just, inclusive, and equitable campus environment.  
  • continually evaluating our cultural competence through formal assessments and personal / group reflection.
  • being receptive to feedback from students and other stakeholders about unintentional bias and then adjusting our care to serve all our students more equitably.

In engaging in these processes, Student Health Services hopes that our community will continue to broaden its scope of awareness, develop empathy for different perspectives and life experiences, challenge stereotypes and biases, and serve as models for civility and social justice. Our commitment to diversity is an ongoing and open-ended journey.

Frequently Asked Questions (faqs)

Using Student Health Services

Do I have to be a UVU student to use Student Health Services? need to be a current term registered UVU student. If you are not a current term registered student, please see our listing of resources in the community.

If I am a current UVU student, can my family members also use Student Health Services?

No...our services are only offered to current term UVU students.

Are the healthcare providers at Student Health Services licensed or are they students?

All our staff are licensed professionals. We also often have therapists-in-training who work under the supervision of a licensed therapist.

Health Insurance

Do I need health insurance to use Student Health Services?

No...Student Health Services does not bill health insurance. The cost(s) of services are the same for those with or without insurance.

Does UVU offer health insurance? insurance is not offered through UVU or Student Health Services. For more information on health insurance resources, please visit or


How do I schedule an appointment?

To schedule an initial therapy or assessment appointment with Mental Health Services, go to our webpage ( to access our digital portal.

If you want to arrange for any of our other services, please call our office at 801-863-8876 or stop by SC221.

Will I be charged if I do not come to my appointment?

Yes...we charge a $10-$20 no show fee depending on the service requested, if you do not notify our office at least 24 hours prior to the time of your appointment of the need to cancel your appointment.

Does Student Health Services take walk in appointments?

Walk in services are limited.  If you are in crisis and need immediate assistance, please call the national Suicide & Crisis Lifeline at 9-8-8, or dial 9-1-1. 

Do I have to pay for my appointment at the time of service?

No...we allow 30 days to pay. After that time, a hold will be placed on your student account for any unpaid balances.

Medical Records

Does Student Health Services have a copy of my immunization records?

We only have a copy of immunizations you received in our office.

How do I get a copy of my medical records from Student Health Services?

You will need to complete a Patient Records Release Form in our office or in the office of one of your other healthcare providers.


Is my health information from Student Health Services private and secure?

Our office operates under HIPAA policies and regulations. Please review our Notice of Privacy Practices for more information.


Brochure  with information about all SHS services.

Also, if you are facing issues related to food insecurity, housing insecurity, health issues, and/or safety issues, you can go to UVU’s Coordinated Access to Resources and Education (CARE) webpage, which provides information about numerous resources available to UVU students.

Two students standing in a hallway talking to each other.

Student Fees Used Here


An important note about email:  Please be aware that email accounts are NOT monitored continuously throughout the day, nor during evenings, weekends or holidays.  Please call our office at 801-863-8876 during our business hours to speak with one of our Admin staff members.

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