Get Help Before a Conflict Escalates

WHAT'S AN OMBUDS?

om-buh dz, n.: a person who investigates and attempts to resolve complaints and problems between students and the University

The Ombuds is confidential, multipartial, independent.

Within the UVU community, misunderstandings and disagreements needing resolution occur. The UVU Ombuds is one who is familiar with campus policies, student's right and responsibilities, and can help find useful options within these guidelines. In order to serve as a mediator, as opposed to an advocate, the Ombuds neutrally and objectively listens to all problems. We hope you use this person as a resource for help in a variety of difficult situations.

WE CAN HELP WITH

  • Maintaining your rights on campus
  • Mediation of interpersonal conflicts
  • Academic complaints and conflicts
  • Grading procedure disputes
  • School policy and procedures
  • Housing/Landlord disagreements
  • Other problems or disputes

COMMON CONFLICTS WE SEE

  • Grade disputes
  • Student/faculty disagreements
  • Policy issues and rights violations
  • Roommate/landlord conflicts

 

THE OMBUDS CAN

  • Listen, without being Judgmental
  • Provide Information and referrals
  • Perform mediation between disputing parties
  • Help develop options for resolving problems or conflicts at college
  • Offer a neutral perspective
  • Prevent negative conflict through early intervention

 

THE OMBUDS CAN'T

  • Advocate for individual, or the college
  • Assist if you are engaged in a formal grievance process or are represented by legal council
  • Keep records
  • Testify at formal legal proceedings

 

MEDIATION SERVICES

 

Female student smiling

CONFIDENTIALITY STATEMENT

All conversations with the Ombuds are confidential. The Ombuds will not disclose any part of your conversation without your prior permission and no records are kept regarding your complaints. If a matter becomes a formal action you cannot request the Ombuds to advocate against, for, or in support of any position. Rather, the Ombuds is an advocate for fair process.

The Ombuds is required to report certain matters to the appropriate University and/or law enforcement officials including but not limited to matters of sexual misconduct, discrimination, child abuse, abuse of elderly or incapacitated person, or threats of physical violence.

OTHER OMBUDS SERVICES & WORKSHOPS

  • Understanding personal conflict styles
  • Building dialogue skills
  • Conflict coaching
  • Facilitated dialogue
  • Mediation and conciliation

CONTACT US

Ombuds
Talatou Abdoulaye
talatoua@uvu.edu
(801) 863-7237

Our offices are located in SL 212b.


If you have been sexually assaulted or have concerns please contact: https://www.uvu.edu/equalopportunity/title_9_sexual_misconduct.html

If they have a discrimination/harassment concern regarding- Race, color, religion, national origin, sex, sexual orientation, gender identity, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, to please contact our office and list this link: https://www.uvu.edu/equalopportunity/discrimination.html

ETHICSPOINT REPORTING

Anyone can make online reports of concerns through EthicsPoint. Reports made through EthicPoint may be anonymous. Reports may be made on a wide range of issues including:

  • Academic Affairs/Faculty
  • Employee Conduct
  • Harassment and Discrimination
  • Legal/Compliance/Risk Management
  • Financial
  • Information Technology