Accommodative & Proctor Testing

Accommodative Testing

Students needing test accommodations must first visit the Office of Accessibility Services at the beginning of each semester to assess their needs. Upon approval of accommodations, paperwork will be sent to Testing Services allowing students to test in the Accommodative Testing Center. All Accommodative students MUST schedule an appointment with the Accommodative Testing Center at least 24 business hours in advance.

Accessibility Services

Accommodative Guidelines

Testing accommodations can be provided for a student with documented disabilities by the UVU Office of Accessibility Services. To coordinate testing arrangements with the Accommodative Testing Center, students and faculty are required to arrange the following:

Exam Notification

Faculty members are encouraged to provide students with sufficient notice of exam dates.


Students need to call the Proctor Exam Center at least 24 business hours in advance to set an appointment. Student’s first appointment for the semester can only be set after being approved for Accommodations by the Office of Accessibility Services. For appointments and questions, please call the Proctor Exam Center at (801) 863-8544.

For TTY or Hearing Impaired please submit scheduling email requests to  Email requests will be responded within one business day.

Exam Drop Off

It is the faculty’s responsibility to have the exam submitted via the online CHI database before the student’s scheduled test time. At the time of submission, faculty must indicate the name of the student and what testing aids are permitted to the student, if any. If the test is available in the Classroom Testing Center for the rest of the class, please have the student indicate that when they call in to schedule their appointment. In order to ensure test security, exams are only allowed to be submitted via the online CHI database.


The Classroom Testing Fees apply. If a student takes a test that is also available in the Classroom Testing Center, the student will pay the $4.00 fee if they test on a Fee Day.

Testing Day

Students should arrive at the Accommodative Testing Center at least 10 minutes before their appointment. Students are not allowed to bring any testing materials into the testing room except testing aids approved by their instructor. After a student has completed an exam, all test materials, testing aids, and scratch papers will be collected. If you are more than 15 minutes late to your appointment, your room reservation may be reassigned and you may be asked to reschedule your appointment.

Return of Completed Exam

Faculty members are required to pick up the completed exam as soon as possible.

Policies & Procedures

All appointments must be scheduled at least 24 hours in advance. We cannot accommodate students who call to schedule the same day as their exam. We are more than willing to schedule all tests, midterms, and finals at the beginning of the semester.

No studying will be permitted in the testing rooms. Every student must come prepared to take their tests. We do not have room or time vacancies to allow students to study prior to taking their exams.

You will only be allowed the testing accommodations approved from your OAS counselor specified in your letter. This includes food or drink in the testing room.

You must supply your own testing materials. Please be prepared ahead of time with all necessary materials. We do not always have the resources to accommodate students with testing supplies. Based on availability, calculators can be loaned to students. Pencils can be purchased at the Testing Center.

You must stay in your room until you have completed your test. If you need to leave for any reason you must inform the proctor. If you leave without informing the proctor, we will assume that you are cheating and will report it to your OAS counselor and instructor.

If you are unable to keep an appointment please inform us as soon as possible. It is your responsibility to call or come in to reschedule/cancel your appointment.

If you are 15 minutes late or more, you will be asked to reschedule your appointment.

It is your responsibility to know when your test is being given. You are required to take the test the same time as the rest of your class. If you need to take the test at a later date, you will need to clear it through your instructor.

You are responsible for $4 fees that may be assessed in the Testing Center. Payment is required at your scheduled test time. Tests or quizzes will not be issued until fees are paid. Fees can only be paid with cash or card.

If your instructor is giving the test in class, be sure to inform them that they need to bring your test to WS101 prior to your scheduled appointment.

Make sure to turn off all electronic devices before locking up your belongings in the testing room. Cell phones, tablets, smart devices, electronic devices, backpacks, notes, books, calculators, or cue sheets are not allowed in the room unless otherwise specified by your instructor. If you are caught using any unauthorized material, your test will be confiscated and your OAS counselor and instructor will be notified.

*Please make sure you are familiar with Utah Valley University’s policy regarding cheating in the Accommodative Testing Center. The policy is posted in our office as well as each testing room.

Available Assistive Technology

Please request at the time of scheduling appointment

Dragon Naturally Speaking

Computer software designed to scribe what a student speaks, and allow the student the control the computer with their voice.


Computer software designed to control the entire computer through a keyboard instead of a mouse, and read anything that appears on the screen. Initially designed for the blind, making the software not intuitive for those who can see.  

Exam Reader Pen

An assistive device that can be dragged across a string of text and read aloud the content in a humanized computer voice.  Available for paper/pencil exams.

Smart Pen

An assistive device that allows a recording of a human voice for the use of paper/pencil exams.

TV Screen Text Enlarger

An assistive device used for enlargement of paper/pencil exams, or test aids.

Zoom Text (Temporarily unavailable) 

Computer software designed for the enlargement of computer exams, and includes a screen reader.

Noise Canceling Headphones

Can assist in limiting distractions by blocking out sounds.

Prohibited Technology

  • Cell phone
  • Smart Watches
  • Laptop
  • Tablets

Proctor Testing


In order to schedule a time to have an exam proctored, UVU requires that you make your appointment at least one business day in advance by calling or by coming into our office. Please make sure that the exam or password has been sent before scheduling your appointment.

Leaving a voicemail does not constitute making an appointment. You may run the risk of being turned away, or being charged a same day fee if your appointment has not been properly scheduled.

Please have the following ready in order to schedule appointments:

  • School/Institution
  • Instructor
  • Course Name
  • Exam/Quiz #’s
  • Your Contact Information


Contact Info

Phone: 801-863-8544
Fax: 801-863-7076

Physical Address:
Wolverine Service Center
1165 West 800 South
Orem, UT 84058

Mailing Address:
Utah Valley University
Testing Services
800 West University Pkwy
Orem, UT 84058

Reschedule Appointment

We do not charge for rescheduling an appointment. However, please let us know as soon as possible and we will try to accommodate you if we have the availability. Appointments not properly rescheduled could result in you being turned away or an additional same day testing fee of $10 (cash or card only). Be advised that if you are more than 15 minutes late, you will be asked to reschedule.

Proctor Fees

Our Proctor Exam Center charges $20 (cash or card only) per exam/quiz. This includes, but is not limited to, retakes, reviews, and pre-assessments. Please be advised that we hand our last exam out 1 hour before we close, and therefore we cannot start exams after this time. Please plan accordingly, so we can start your last exam/quiz before this time.

Same Day Fee
With limited seating, we cannot honor all same day requests. Should you need to make a last minute appointment and we have the means to do so, you will be charged an additional $10 (cash or card) same day fee.