HEA Student Consumer Information

 

STUDENT CONSUMER COMPLAINTS

Informal reports or complaints associated with UVU should be directed to the appropriate university office or department. Click here for help reporting your concern.

Formal Student Complaints.

  1. Complaints against the University relating to fraud, false advertising, or other deceptive practices can be filed with the Utah Division of Consumer Protection, 160 East 300 South, 2nd Floor, Salt Lake City, UT 84111, Telephone No. 801-530-6601, Toll Free in Utah at 1-800-721-SAFE. In addition, students involved with distance and correspondence education can file a complaint with their state’s enforcement authority (State Regulators/Student Consumer Complaints) HERE.
  2. Complaints relating to issues that are covered by the Student Rights and Responsibilities Code should follow the University's prescribed process for filing a complaint.
  3. Complaints relating to the quality of education at UVU or other issues appropriate for consideration by UVU's accrediting body can be filed with the Northwest Commission of College and Universities at www.nwccu.org.

Copies of documents describing the University's accreditation and state approval are available for review upon request.
For concerns that are not successfully resolved at the university level, complainants may contact any of the following organizations:


Related:

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