DEADLINES & PENALTIES

What do I need to know about Payment Deadline?

Tuition Payment Deadline is PRIOR to the start of each semester and a ONE TIME purge is associated with this deadline. To prevent your classes from being dropped you should:

  • Ensure UVU has received your FAFSA information OR
  • Be enrolled in a payment plan OR
  • Pay your tuition and fees in full

If your classes are dropped for nonpayment, you must pay a $10 reactivation fee (effective Spring Semester 2018) to be eligible to register for a new schedule. Classes cannot be reinstated. If you would like to check the status of your Financial Aid, please contact the Financial Aid Office at 801-863-8442.

Exact deadlines can be found on our Deadlines Page or on the Student Timetable.

 

What is the Late Payment Fee and how do I avoid it?

Late fees are assessed every Wednesday night throughout the semester for both semester and block classes (including second block). ALL unpaid account balances, including second block and those awaiting Financial Aid, are assessed a 20% late payment fee, not to exceed $200 per semester. To avoid the late fee, you should

  • Pay your tuition in full before the Late Fee Deadline OR
  • Enroll in the tuition payment plan BEFORE the Late Fee Deadline.

Exact deadlines can be found on the Student Timetable. See also: "I'm waiting for my Financial Aid. Why did I get the Late Fee?"

I'm waiting for my Financial Aid. Why did I get the Late Fee?

Once the semester is underway, late fees are assessed on ALL unpaid account balances, including accounts awaiting Financial Aid, at 20%, not to exceed $200.00 per semester. Late fees are assessed every Wednesday night throughout the semester for both semester and block classes (including second block). If Financial Aid has not been applied to student accounts by the first day of classes, students should contact the Financial Aid Office and then consider enrolling in the payment plan to avoid the Late Fee. 

Why should I worry about the 100% Refund Deadline?

UVU will only drop classes once per semester on the Payment Deadline that occurs before classes begin. Consequently, if you change your mind on classes, you are responsible for dropping courses you do not plan to attend. If you simply stop attending, your charges will not automatically be reversed. In order to receive a reversal of the tuition and fee charges, you must drop or withdraw completely by the 100% Refund Deadline for Semester or Block classes. If you drop after these deadlines, you will still be obligated to pay the tuition and fee charges.

Please be aware: Filing a Leave of Absence will withdraw you from your classes but if filed after the 100% Refund Deadline, will not absolve you of any financial obligation to the University for tuition or other charges owing, or repayment of a financial aid disbursement. The 100% Refund Deadline is much earlier than the Last Day to Withdraw/Audit Classes. Please see our Deadlines Page or the Student Timetable for exact deadlines.

See also: "Why am I still being charged tuition if I dropped all my classes?" and "I haven't attended classes at all; shouldn't my classes drop if I'm not going?"

I have a hold for an unpaid balance, but I really need to register. How can I get it removed?

UVU Policy requires past tuition to be paid in full, including interest charges if applicable, before the Registration hold can be removed. Please refer to our Payment Options for information on how to pay.

 

STUDENT ACCOUNTS & BILLING

How do I access my student account information?

There are two ways you can view your student account. The first method is through the My Account menu on myUVU and will display a brief summary of the charges, payments, and balance on your account. The second method is through Tuition Payment PLUS and shows a more detailed accounting of the charges and credits, including effective dates and balances. 

How to access My Account:

  • Log into myUVU and click on the Students menu.
  • Click on Paying for My Education.
  • Under My Student Account, click on Account Summary by Term.

How to access Tuition Payment Plus:

  • Log into myUVU and click on the Students menu.
  • Click on Paying for My Education.
  • Under My Student Account, click on Make a Payment to go to the Tuition Payment PLUS homepage.
  • Click on the green View Account Activity button. The current term will be displayed by default, but other semesters can be viewed by changing the term in the View transactions by term box.

When will I receive my bill?

Bills are sent as a service to students to their myUVU gmail account periodically throughout the semester. Receipt or non-receipt of a bill is not the sole indicator of a balance owed to the University; as soon as students enroll in a class, they have incurred charges and owe the University accordingly. Payment Deadline occurs before the semester begins, so any charges incurred after the Payment Deadline are due immediately and are subject to the Late Fee. For exact deadlines, please refer to the Student Timetable.

Students should be aware that changes in registration or Financial Aid may affect the total balance due and may not be reflected on the most recent bill. Student account balances can be viewed in real time in myUVU or Tuition Payment PLUS. myUVU will display a brief summary of the charges, payments, and balance on the account. Tuition Payment PLUS shows a more detailed accounting of the charges and credits, including effective dates and balances.

I'm a parent of a student attending UVU and I'm paying the tuition bill. Why won't anyone answer my questions about my student's account?

The Family Educational Rights and Privacy Act is a Federal law that protects the privacy of student education records. Even if you’re paying the tuition, parents, guardians, or spouses cannot obtain specific information about the student's account unless the student grants you permission. Every student enrolled at UVU, including those under the age of 18, are covered by FERPA.

If your student would like to grant permission for you to have access to his or her account information, including payment information, grades, and financial aid, he or she can submit a UVU Student Information Release Authorization form. The form can be accessed at through Registration's website or submitted online through myUVU. Click on My Academics in the Students menu, then Student Release of Information under Academic Information.

My Financial Aid or scholarship is supposed to cover my tuition. Why am I receiving a bill?

Students will receive a bill until their balance is paid in full. If Financial Aid or Scholarships haven’t applied to student accounts by the first day of school, or if the award does not cover the student's tuition and fees in full, students should consider enrolling in a payment plan, and contact the Financial Aid Office at 801-863-8442 with any questions.

I thought my full-tuition scholarship from UVU would pay for everything. Why do I still owe? 

Full-tuition scholarships pay 100% of the tuition cost, but do not cover general student and course fees. The student is responsible to pay the associated fees. Specific questions about scholarships can be directed to the Scholarship office at 801-863-8443.

I'm a Concurrent Enrollment student. Why am I receiving a bill?

Concurrent Enrollment courses are charged a rate of $5.00 per credit hour. This is in addition to the $35.00 application fee paid as part of the admissions process. If a concurrent enrollment student is registered in a regular section of a course, current UVU tuition and fees are assessed. 

 

REFUNDS

When will I get my Financial Aid refund?

The student refund process is completed each morning Monday-Friday, except when there is a campus closure, such as for a UVU holiday. Title IV refunds are processed on a daily basis but no earlier than 10 days prior to the first day of the semester. Refunds may be distributed to students in one of two ways:

  • By Direct Deposit (eRefund) to the bank account determined by the student. Students on direct deposit can expect to see the credit to their bank account within two business days once the refund (REF) transaction is entered on their student account.  
  • By paper check mailed to the student’s local address on record with UVU. To update your address:
Log in to myUVU
Click on your name in the upper right corner
Click on the User Settings icon
Click  Address(es) and Phone(s)

I dropped a class. When can I expect my refund?

Classes must be dropped before the published 100% Refund Deadline in order to receive a reversal of tuition/fee charges. If a class is dropped prior to the 100% Refund Deadline, any resulting refund is processed according to the guidelines found on our Refunds page. Classes dropped after the 100% Refund Deadline will not be refunded.

Refunds stemming from cash or debit card payments will be sent as a paper check or  through direct deposit if enrolled (see "What is the fastest way to receive my refund?"). Refunds stemming from a credit card payment will be refunded back to the credit card used for payment. Refunds stemming from a personal check (including online check payments)  require a three-week waiting period and may be refunded either through direct deposit (eRefund) or as a paper check. Please refer to our Refund Overview for more information.

What is the fastest way to receive my refund?

eRefund (or Direct Deposit) is the fastest way to receive your refund or financial aid disbursement. Instead of waiting 1-2 weeks for a check, the funds are deposited directly into the bank account of your choice, generally within two business days. To enroll, log into myUVU, click on the Students menu, then Paying for My Education. Under My Student Account, click on the eRefund Enrollment link.

If you don't have a checking or savings account, feel free to check out Utah Community Credit Union, located on campus in the Student Center.

PAYING TUITION

How do I make a payment?

Students can pay at the cashier windows with cash, check, or PIN-based Debit cards or online with an electronic check (free of charge) or credit card (an additional 2.85% fee will be assessed on all credit card payments). We do not accept payments for tuition and fees over the phone. More information can be found on our Payment Options page.

Payments can also be mailed, but students should be aware that if their payment is not received in our office by the end of the business day on Payment Deadlines, their account is subject to penalties including dropped classes and late fees. To ensure payment is received and applied before payment deadlines, please mail checks at least 3 weeks in advance of deadlines. Students should check their account often to ensure payments have been credited before the deadlines. If you have mailed a check and we haven't received it by the deadline date, students should consider enrolling in a payment plan to prevent their classes from dropping or receiving the late fee.

Payments can be mailed to

Utah Valley University
Bursar’s Office -- MS 109
800 West University Parkway
Orem, UT 84058

What do I need to know about the payment plan?

The tuition payment plan allows students to pay for their tuition and fees over the course of the semester in three payment installments with a minimal fee to enroll. If students enroll before the published Payment Deadline dates, their classes will not be dropped for nonpayment. In addition, enrollment in the payment plan before the Late Fee Deadline will prevent the 20% late fee from being assessed. For more information, please refer to the Payment Plan FAQ.

Can my parents pay my tuition online without my UVID and password? 

Tuition Payment PLUS allows students to give others the ability to access their account information and make payments on their behalf. To grant access to a parent or guardian, log into Tuition Payment Plus and click on Authorized Users under My Account. Parents or guardians will receive their own login credentials and can make payments or enroll in the payment plan on behalf of their student. The student can rescind this access at any time.

A third party is paying my tuition. How will it work?

Third-Party Authorizations for payment or Third-Party/Off Campus scholarships should be sent after registration has opened for the current semester, but prior to all payment deadlines. If UVU hasn't received your third-party authorization or scholarship by payment deadlines, consider enrolling in the payment plan to avoid dropped classes or late fees. More information about Sponsored students and Third-party payments can be found on the Sponsored Students page.

 

DROPPED CLASSES OR NON-ATTENDANCE

Why am I still being charged tuition if I dropped all my classes?

Students must drop classes or completely withdraw by the published 100% Refund Deadline in order to have the charges removed from their account. Students who withdraw after that date will not receive a refund; if they have not paid, they will continue to owe the University for these charges and will be subject to collections procedures if left unpaid. In addition, changes in enrollment may affect Financial Aid eligibility and Financial Aid awards may be pulled back, increasing the amount owed.

I haven't attended classes at all; shouldn't my classes drop if I'm not going?

After the published Payment Deadline, UVU will NOT drop classes for nonpayment or nonattendance. Students who decide not to attend are responsible to drop their own classes by filing a Leave of Absence. Filing a Leave of Absence does not absolve a student of any financial obligation to the University for tuition or other charges owing or repayment of a financial aid disbursement. Students must drop or withdraw by the published 100% Refund Date or they will be responsible to pay the total tuition and fees owed. For exact deadlines, please refer to the Student Timetable.

 

OTHER

How do I get a copy of my 1098-T?

Information about the 1098-T can be found in the Tax Information tab.