COVID-19 Modified Operations

Faculty Online Transition Help

The Office of Teaching and Learning is currently working remotely and continues to be available to aid in the transition to online.
- Hours: M-F 8am-8pm | Sat 10am-4pm | 801.863.8255 | canvas_support@uvu.edu
Utah Valley University is providing continual updates on our Academic Continuity web page. Please view this site for more resources to help keep your students active and informed in their courses. View the short videos in the section below to get up to speed with some helpful tools available to you now.
Learn how to use Canvas Now: Canvas Skills for Faculty Course.
Utilize online exam proctoring with Proctorio.

FINAL EXAM RESOURCES QUICK START TO MOVING YOUR COURSE ONLINE (V.1 03.13.20) QUICK STUDENT RESOURCES FOR ONLINE

To check UVU's Current Condition visit uvu.info.

Canvas Help for Faculty

Canvas 24/7 Support

Provided by Instructure

Open Canvas & Click 'Live Help'
Live Chat Now
Email: support@instructure.com

If an Instructure Support Agent is unable to successfully address your Canvas-related issue, your ticket will be resolved by the appropriate UVU support unit during regular business hours.

The Office of Teaching and Learning provides support for academic departments and faculty with Canvas and accompanying technologies through Instructional Support Technologists (IST), Instructional Designers, and the OTL Lab.

Getting Started in Canvas

Semester Start Checklist – Prepare your online content in Canvas each semester.

Semester Start and End Dates – Use this resource to set Canvas auto-fill dates when importing content each semester. You must be logged in to your UVU employee Google account to access.

Canvas Skills for Faculty – Register for this online workshop to improve your Canvas skills.

Become Online and Hybrid certified – email Trevor Morris to register for the next cohort of Online Teaching Academy.

Canvas Tour for Students – A one-hour Canvas orientation for students to learn the basics of Canvas including practice opportunities.

IST department assignment list – Review this list to find the IST assigned to your department.

Accessibility

Fully accessible online and hybrid courses is OTL’s top priority, and we are prepared with the needed tools and expertise to assist faculty in meeting this standard. Contact your department’s assigned IST for further information.

Accessibility Handout

Contact Us:

Mon-Fri: 8 am - 8 pm
Saturday: 10 am - 4 pm
Summer Hours: 8 am - 7 pm
Closed Sundays and Holidays
Phone: 801-863-8255
Toll Free: 1-888-425-4412
E-mail: canvas_support@uvu.edu

Additional Technology Support

Exam Proctoring
Solutions

Proctorio – Remote online proctoring tool.

Exam Proctoring – Student facing instructions for using Proctorio or setting up a live proctor.

Plagiarism
Detection

Unicheck - Unicheck’s simple user interface integrates seamlessly into the Canvas plagiarism framework instead of using an LTI tool.

ePortfolio

Make student learning visible with Portfolium by Canvas. Contact OTL Lab.

Gamification

Add gaming elements such as progress bars and leader boards to courses. Contact OTL Lab.

Video Tutorials

UVU does not have official technology support or data sharing agreements for FERPA protections with any third-party conferencing software (such as Zoom, Hangouts, etc.). Though popular, there are widely circulating reports of Zoom security breaches that are cause for concern. As well, there are major concerns that Canvas Conferences (Big Blue Button) will not scale properly and we do not recommend that you use it as a synchronous meeting tool with your students.

Therefore, it is strongly recommended that all faculty connect with students using the two approved synchronous tools at UVU: (1) Kaltura Live Room or (2) Microsoft Teams. Both tools are secure, easy to deploy, and supported for both faculty and students through the Service Desk and OTL. View our quick tutorials below to get started. Further support on using these tools to connect with students can be found by contacting our office.

**Please note that we have been experiencing some issues with Kaltura videos loading on our pages. They are receiving a high volume of content at the moment. If you experience an error on one of the videos below, please try refreshing the page.**