COVID-19 Modified Operations

UVU strongly encourages you to make an appointment for a vaccine. It's not only a shot that creates immunity and protection for each other — it's a shot at confidently returning to the activities that have been on hold because of the dangers associated with the pandemic. FREE vaccines are available at UVU to all students, faculty, staff, and their immediate family members. Also, get up-to-date information about UVU's mask, social distancing, and/or COVID testing policies.

For information about the availability of the vaccine off campus, contact the Utah County Health Department, or go to to find a location near you.

In response to COVID-19 and for the safety of our clients, patients and staff, most appointments will be by Telemed or over the phone until further notice.
If you would like to schedule an appointment or have any questions, please call 801-863-8876. For information about how to get the most out of your Telemed appointment, please read about Netiquette.

Click here if you are experiencing emotional distress due to COVID-19.

You can also call Intermountain Healthcare's COVID-19 Emotional Health Relief Hotline at 833-442-2211.
There is no cost to call, and the hotline will be staffed every day from 10 a.m. until 10 p.m.

For more information about COVID-19 at UVU, click here.


For more information, visit the Return to Campus website.



Crisis Services

In Case of Emergency

Call one of the following:

  • The SafeUT app is available to download for free at either the Apple App Store or Google Play
  • Call the toll-free, 24-hour hotline of the National Suicide Prevention Lifeline at 1-800-273-TALK (8255) to be connected to a trained counselor at a suicide crisis center nearest you
  • Visit the National Suicide Prevention Lifeline chat
  • Dial 9-1-1 and ask the police for assistance
  • Call the UVU Police at 801-863-5555
  • Take yourself to your nearest hospital emergency room
  • Text "START" to 741-741 to connect with a counselor at Crisis Text Line
  • Call the Trevor Project (LGBTQ friendly) at 1-866-488-7386 or visit their online chat/text

If you are a current term registered UVU Student:

Call for an appointment at UVU Student Health Services (801-863-8876, M-F 8am-5pm). If you are currently in a suicide crisis, notify the person answering the phone that this is an emergency for priority scheduling.

More Information About Crisis services

Office Hours
and Location

UVU Student Health Services Office Hours and Location:
Monday-Wednesday-Thursday 8-7, Tuesday 8-6 & Friday 8-5 
Sorensen Center, SC 221

Medical Services Hours:
Monday-Wednesday-Thursday 9-7, Tuesday & Friday 9-5

Psychiatric Services Hours:
Varied hours Monday-Friday

Mental Health Services Hours:
Monday-Friday 8-5 

Learning Disability Assessment Services Hours:
Monday-Friday 8-5 

Crisis Services Hours:
Monday-Thursday 8-6
Friday 8-5

Victims Navigator Hours:
Monday-Friday 8-5 

After Hours Crisis:
Call 1-800-273-TALK (8255) or
Text "START" to 741-741 to connect with a counselor at Crisis Text Line

Frequently Asked Questions (faqs)

Using Student Health Services

Do I have to be a UVU student to use Student Health Services? need to be a current term registered UVU student.

If I am a current UVU student, can my family members also use Student Health Services?

No...our services are only offered to current term UVU students.

Are the healthcare providers at Student Health Services licensed or are they students?

All our staff are licensed professionals. We also often have therapists-in-training who work under the supervision of a licensed therapist.

Health Insurance

Do I need health insurance to use Student Health Services?

No...Student Health Services does not bill health insurance. The cost(s) of services are the same for those with or without insurance.

Does UVU offer health insurance? insurance is not offered through UVU or Student Health Services. For more information on health insurance resources, please visit,, or


How do I schedule an appointment?

To schedule an initial therapy appointment with Mental Health Services, go to our webpage ( to access our new digital portal.

If you want to arrange for any of our other services, please call our office at 801-863-8876 or stop by SC221.

Will I be charged if I do not come to my appointment?

Yes...we charge a $10-$20 no show fee depending on the service requested, if you do not notify our office at least 24 hours prior to the time of your appointment of the need to cancel your appointment.

Does Student Health Services take walk in appointments?

During modified UVU COVID-19 conditions, walk in services are temporarily suspended.  If you are in crisis during this time and need immediate assistance, please call The National Suicide Prevention Lifeline at 1-800-273-8255 or 9-1-1. 

Do I have to pay for my appointment at the time of service?

No...we allow 30 days to pay. After that time, a hold will be placed on your student account for any unpaid balances.

Medical Records

Does Student Health Services have a copy of my immunization records?

We only have a copy of immunizations you received in our office.

How do I get a copy of my medical records from Student Health Services?

You will need to complete a Patient Records Release Form in our office or in the office of one of your other healthcare providers.


Brochure  with information about all SHS services.

Also, if you are facing issues related to food insecurity, housing insecurity, health issues, and/or safety issues, you can go to UVU’s Coordinated Access to Resources and Education (CARE) webpage, which provides information about numerous resources available to UVU students.

Two students standing in a hallway talking to each other.

Student Fees Used Here

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